Buyer Protection on the Happiness Shop
Happiness Shop has people dedicated to preventing fraud in our happiness shop.
You can also help to ensure a smooth transaction by doing the following:
- Contact the seller through our Chat feature before committing purchasing. Getting to know your seller can help you to make an informed decision about purchasing from their shop.
- Hold on to your conversations with the seller, so you can easily access them in the event of a dispute.
- Before purchasing, read the seller’s shop policies carefully to see their shipping services and return policies. That is important. To find a seller’s shop policies, go to their shop and click Policies on the left, under Shop Info. If your item doesn’t arrive or it doesn’t match the description in the listing, you may be able to open a case on the Happiness Shop if you’re unable to work things out with the seller. Learn more about our dispute resolution process.